When did you first get the idea of buying a second home in the Truckee/Tahoe Donner area? Was it on vacation? Did you have family or friends in the area? Whatever sparked that first thought, it’s a great day when you finally find the right vacation home for you and your family and sign on the dotted line.

Now that you’ve realized your dream of buying a vacation home, it’s time to make some big decisions. These include:

● Ongoing oversight of the property for security and upkeep

● Maintenance, including responsive repairs and proactive property management

● Seasonal open-close processes and operational support

● Guest or rental assistance including on-demand maintenance and repairs

● Fast response for unexpected repairs or weather-related damage.

Our 25 years of local home care offers you peace of mind and the ability to truly enjoy your new vacation home. Here are some of the things you’ll want to consider moving forward -- and the ways we can help.

Feel Secure with Property Oversight

When you come out for a weekend or holiday with your family and friends, the last thing you want to do is inspect the home for needed repairs, water intrusion, or to walk the property to check for fallen limbs or brush that needs to be hauled away. You’re here to relax. After all, isn’t that why you bought your vacation home in the first place?

For insurance purposes, and your own comfort, it’s important to know that your property is being properly maintained -- 24/7/365. Life happens and it is sometimes difficult to make the trip out to check on your property.

Our regular service visits and proactive inspections ensure that you are always in the loop on the condition of your property -- and that you’re always in compliance with your HOA’s regulations and requirements. Never worry about snow removal, spa maintenance, or damage control. We’ve thought of everything and we’re always ahead of the curve.

Need help moving in? We can meet your delivery driver, provide furniture setup, and even provide interior decorating services so that you don’t have to lift a finger. Our goal is to make your vacation home experience totally worry-free.

Rest Easy with Home Maintenance

Of course, sometimes the unexpected happens. An appliance goes out, the sink stops up, or the hot tub doesn’t heat. Why let it ruin your precious time away? With 24/7 coverage and responsive, local management, you never have to delay a needed repair.

In addition to handyman and repair services, we provide the seasonal change-out services that can otherwise be frustrating and time-consuming. Changing batteries and filters, storing patio furniture and grilling supplies, window and power washing, window shuttering and boarding, and wood delivery -- we take care of it all so that your property is ready for you to enjoy.

Coming up at the last minute? Let us air out and spruce up the interior and bring needed supplies to your home so that you spend less time working and more time having fun with your guests. Not sure if we can help with your problem or concern? Give us a call and let us help you find a solution.

Everyone’s favorite place to relax is in a hot tub at the end of the evening with the snow falling. That’s why smart spa maintenance is so essential. Our Spa Service ensures a Certified Pool Operator will keep your hot tub’s water clean and balanced, with checks on water quality, dissolved solids, and maintenance needs.

As needed, we’ll empty, clean, and refill your hot tub, change filters, and ensure that it is always ready for you and your guests. Now that’s what we call relaxation.

Stay Fresh with Cleaning Services

If you just closed on your home, you probably want it to feel like new when you arrive for your first vacation. A deep, pre-move-in cleaning can ensure that every corner of your vacation home is fresh, clean, and ready to welcome you and your family.

At the end of each visit, our cleaning services ensure that your home is just like new, fully stocked, and ready for your next visit. Never worry about set-in stains or tracked in snow or ice -- we’ll keep everything perfectly maintained.

Welcoming visitors to your property? You’ll never have to worry about the condition of your property before their arrival or after their departure. Cleaning services mean a worry-free experience for guests, renters, or other visitors -- guaranteed.

Welcome Friends and Family with Guest Services

One of your favorite parts of owning a second home will be the opportunity to provide a fun-filled vacation spot for friends and family. How do you send them along for a week or a weekend without also giving them a host of responsibilities for opening, maintaining, and closing up the property?

Our concierge services ensure that your home is ready to greet your guests and that they always have someone to call on for whatever they need. We can even provide a gift basket or custom delivery to make their visit extra-special.

Optimize Value with Rental by Owner Options

If you’ve been considering offsetting your expenses by opening up your home for short-term rentals (STR), you’ll need to consider the maintenance and management of your property as well as short term rental regulations and the need for an on-site liaison at the property.

We provide guest opening and closing services, and guest assistance as well as concierge services. Whether you are managing your short-term rental bookings yourself or are working with a rental platform like Evolve, we can be your STR contact and your eyes and ears on the property.

Not sure whether you want to rent out your property? We’re happy to help with the insights and answers you need to make this important decision.

Track Costs and Maximize Your Savings

One of the best ways to maximize the value of your vacation home is to keep track of expenses and income. There are a variety of spreadsheet templates available to help, whether you are looking at short-term rental options or just want to keep an eye on the budgetary bottom line for your vacation home.

We help you manage and track your costs by providing our basic service at a flat monthly fee. For extras, we provide monthly invoicing and an annual tax statement for additional convenience.

Have a question about average costs or special services? Let’s talk. We’re happy to help you plan for the year ahead and learn about what expenses you can expect as a vacation homeowner or short-term rental landlord.

We know that this is an exciting time for you and your family -- but it can also be full of unanswered questions and concerns. Most of all, we are here to take the stress out of owning and maintaining your vacation home. We love this part of the country and we understand how to ensure the best possible experience for you as a Truckee-area homeowner.

Find out why our clients praise our service, reliability, and affordability and why we have been a Truckee, California institution for 25 years. Stop by our office located at the bottom of Tahoe Donner, or contact us to talk about your options. Our service area includes Truckee, Tahoe Donner, NorthStar, Shaffer’s Mill, Sierra Meadows, Grays Crossing, Old Greenwood, Lahontan, and Martis Camp.



Jonathan Luster